When you launch the Outlook app on your PC, the first thing it will do is to load the Outlook Profile. An Outlook mail profile is made up of e-mail accounts, data files, and information about where your e-mail is stored. Your Outlook profile may be corrupt and you can’t start Outlook. When the Outlook profile is damaged, it may throw out errors like, “Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation failed.” If this is the cause, you can create and use a new Outlook profile. Following are the easy steps to create a new profile for Outlook in Windows 10.
Create a New Outlook Profile in Windows 10
On your Windows 10 PC, right-click on the Start button at the bottom left corner and choose Control panel from the pop-up menu. Type in and search for the Mail applet at the top right corner. You should find Mail in the search result. Click to open it, you will get a dialogue as below.
Here you have the options to setup email accounts and directories, change settings for the files Outlook uses to store email messages and documents, setup and manage multiple profiles of e-mail accounts and data files. Click Show Profiles… button to open the Mail Profiles dialogue where all existing Outlook profiles will be listed.
Click Add button, type a name for the new Outlook profile, click OK button, then the Outlook Add Account dialogue show up. Here you can choose the Auto Account Setup or the Manual setup your email accounts.
To create a new Outlook profile automatically
In the Auto account setup mode, type your name, email address and password, press Next, Outlook will search for your mail server settings, log on your mail server using the credentials provided and finally complete the setup for your email account on local machine. This might take several minutes.
Enable a default Outlook Profile
Go back to the Outlook Profile dialogue, you can see two options at the lower section. When starting Microsoft Outlook, use this profile:
- Prompt for a profile to be used;
- Always use this profile(with a profile selection list)
Enable the second option and select the new profile as the default Outlook profile.
Using an existing PST file in new Outlook profile
Go back to the home screen of the Outlook profile in Windows 10, at the upper section, you can find all existing profiles set up on the computer, click to select a profile as the current profile, then hit the Properties button to begin editing properties of the Outlook profile selected. Click Data Files, then Add to find your existing PST and add it to the profile. Click Set as Default to set it as the default data file.