iOS Data Recovery FAQ

Cell phone data recovery has gained a lot of attention since the smartphone marketing is growing very fastly. We have released iPhone Data Recovery couple of years ago and it is still one of the best selling products on the market. To help iPhone users who have lost their valuable data and are looking for a data recovery solution, we put together the most frequently asked questions above this phone data recovery.

ios data recovery

What kind of data can i recover?

This iPhone data recovery can help you retrieve a wide variety of lost files and data. You can recover contacts, photos & videos, messages, call history, calendar, notes, reminders, Safari bookmark, camera roll, photo stream, voice memos, voicemail, WhatsApp messages, Facebook Messenger messages, and App data from WhatsApp, Flirc, iPhoto, iMovie, Kindle, Keynote, etc. (add some links…..)

dr fone support files

What devices are supported?

You can use it to recover data from iPhone, iPad and iPod touch, various models, such as  iPhone 6 Plus/6, iPhone 5S,  iPhone 5C, iPhone 5, iPhone 4S, iPhone 4, iPad Air, iPad mini, iPad with Retina display,  iPod touch 5,  iPod touch 4. Many old iOS devices are also supported, like  iPhone 3GS,  iPhone 3G, The new iPad, iPad 2,  iPad 1.

How does the data recovery work?

Basically there are three steps to use this tool to retrieve your lost data on iPhone: 1) connect iPhone to computer; 2) scan your iPhone; 3) recover lost, deleted data from iPhone to computer.

how to use dr fone for ios

Can I install the data recovery on my iPhone?

No. It is a desktop software. You need to install it on to a computer (PC or Mac).

Can I recover data without any backups?

Yes. It can recover files from iOS devices directly. Additionally it can also extract data from iTunes backup or download data from iCloud backup.

Is iPhone data recovery a free tool?

No. It is a premium data recovery for iOS devices. However you can download and try for free.

How can it help me recover lost data?

The program can help you recover data in the following situations.

1) Accidentally deleted files from iOS devices.
2) Data was lost due to an inaccessible system.
3) iOS crashes.
4) Damaged iPhone iPad iPod touch.
5) Data was erased due to iOS upgrade, factory reset, Jailbreak or reformatting.
6) iPhone iPad or iPod touch was stolen.

Can I recover data from locked iPhone?

If you are using an old iOS model, like iPhone 4, iPhone 3GS, iPad 1 or iPod Touch 4, you can recover data from these devices without entering the screen passcode. For recent iOS devices and models, like iPhone 4S, iPhone5s, iPhone5C, iPad 2, New iPad, iPod Touch 5, iPhone 5, iPad mini, iPad with Retina display or iPad Air, you have previously synced the device to iTunes on your computer then you can recover data from them without entering the screen passcode. See how to export data from locked iPhone.

It failed to analyze my device, how to fix?

1. Disconnect and reconnect your iPhone iPad or iTouch to computer;
2. Try an alternative USB port;
3. Unlock your iOS device if it is locked;
4. Tap ‘Trust’ if you see it pops up on your iPhone;
5. Disconnect all other USB connections;
6. Close any anti-virus software;
7. Make sure to upgrade to the latest iTunes version;
8. Remove the password of iTunes backup if it was encrypted;
9. Restart your iPhone and computer;
10. Change to another computer if available.

Why some message attachments can’t be recovered?

They may be overwritten by new data, or not included in your backup files. Also they might be in a format which is not supported by the data recovery software. Currently it supports the following formats for message attachments: M4A, MOV, JPG, PNG, BMP, vCard. See how to recover iPhone text messages & attachments, and this guide to recover iMessage messages & attachments on iPhone iPad.

Why iTunes needs to be installed?

To ensure the security of your device, before scanning the iOS device, the program will automatically detect your device via iTunes.